| Shelfclass_id | 8.B.2 |
| Sortkey | BROWN, STANLEY A. |
| Authors | Stanley A. Brown |
| Title | What Customers Value Most: How to achieve business transformation by focusing on processes that touch your customers |
| Publisher | John Wiley & Sons |
| Year | 1995 |
| Languages | eng |
| Isbn | 0-471-64123-5 |
| Record date | 20210917 |