| Shelfclass_id | 8.B.3 |
| Sortkey | HAGEL, JOHN |
| Authors | John Hagel, Arthur Armstrong |
| Title | Net Gain: Expanding Markets Through Virtual Communities |
| Publisher | Harvard Business School Press |
| Year | c1997 |
| Languages | eng |
| Isbn | 0875847595, 9780875847597 |
| Description | xv, 235 p. ill. 24 cm. |
| Record date | 20100111 |
| Location | Boston, Mass. |
| Keywords | Virtual communities, Internet marketing, Customer relations |