| Shelfclass_id | 8.B.3 |
| Sortkey | GORDON, IAN |
| Authors | Ian Gordon |
| Title | Relationship Marketing: New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever |
| Publisher | John Wiley & Sons Canada, Ltd |
| Year | 1998 |
| Languages | eng |
| Isbn | 0471641731, 9780471641735 |
| Description | xx, 314 p. ill. 24 cm |
| Record date | 20120210 |
| Location | New York |
| Keywords | Relationship marketing, Customer relations |
| Urlnote | Table of contents http |
| Urls | http://lcweb.loc.gov/catdir/toc/98-134752.html, http://www.loc.gov/catdir/bios/wiley042/98134752.html, http://www.loc.gov/catdir/description/wiley033/98134752.html |